AGM
Increasing Perley Health's Contribution to the Community
Notes for an address by
Lloyd Campbell
Chair, Board of Directors
Perley Health
to
Annual General Meeting
June 5, 2025
Lupton Hall, Perley Health
1750 Russell Road
Ottawa, ON
K1G 5 Z6
Good afternoon, everyone, and thank you for that kind introduction.
It's a pleasure for me to be among people who share my passion for Perley Health and for improving the lives of Seniors and Veterans. And it's a privilege to serve as Chair of the Board of Directors.
I begin my remarks with heartfelt thanks to the staff of Perley Health. Without a doubt, your professionalism and dedication to exceptional care are the single largest factor in the ongoing success of Perley Health. On behalf of the Board and leadership team—along with residents, tenants and their families—thank you.
Today, Perley Health is a thriving community—a community built on a steadfast commitment to excellence in care. Last year, more people volunteered regularly here than ever before. And the unprecedented amounts donated to Perley Health Foundation in recent years are enabling us to transform care for Seniors and Veterans through initiatives such as the Centre of Excellence in Frailty-Informed Care. As our motto states, so elegantly: Together, we improve the well-being of the people we serve.
As you know, Perley Health aims to double the number of Seniors and Veterans we serve by 2035. By continuing to work together—by engaging and marshalling everyone in the Perley Health community—I'm confident we can achieve this goal. Your collaboration is particularly important with two current projects: expansion and the development of a new strategic plan.
Initial efforts to expand our campus had to be suspended due to the pandemic five years ago. I'm proud to say that these efforts have picked up steam in recent months: we have identified a construction site and assembled a team of consultants with the necessary expertise. Over the next few months, we will consult extensively on the project with staff, residents, families and other stakeholders. I encourage to participate fully.
I also encourage you to participate in the consultations destined to inform a new strategic plan. Our current strategic plan, published in 2010 and twice updated, expires this year. Thanks in large part to this plan, some 200 Seniors and Veteran now reside in our independent-living apartments, and future care professionals now study in our onsite classroom. I'm confident that our new strategic plan will enable us to further increase our contribution to the community while continuing to deliver exceptional care.
In many ways, Perley Health demonstrates the wisdom behind the saying “nothing succeeds like success.” Our accomplishments enable us to continually recruit and retain top-quality staff, attract volunteers and donors, and forge effective partnerships. We must ensure that this momentum continues, particularly in light of current demographic trends.
The number of Seniors and Veterans living with frailty is expected to increase dramatically in the coming years. New models of care and housing are needed to accommodate this surge. It's a daunting challenge. Fortunately, the Perley Health community is determined to contribute to effective solutions. Given the values and capabilities consistently demonstrated by the Perley Health community, I'm confident that we're up to it. By combining genuine compassion with bold innovation, we can create opportunities for all Seniors and Veterans to live life to the fullest
Thank you.
2024 Financial Highlights
In 2024, Perley Health remained focused on meeting the needs of its residents, tenants, families, and staff in both the short term and long term.
In long-term care, increased ministry funding and the retroactive wage adjustments following the repeal of Bill 124 drove increases to revenues and expenses. Bill 124 (Protecting a Sustainable Public Sector for Future Generations Act) was put in place in 2019 by the provincial government. The Act capped wage increases for public sector employees, including those in long-term care homes and was repealed in 2024. Operating cost pressures drove the remainder of the increased deficit.
Community Services saw increased revenues and expenditures related to Bill 124, but a partial recovery from the provincial government resulted in a modest deficit.
The surplus for Senior Housing decreased due to operating cost pressures despite stable revenues. Conversely, the Centre of Excellence in Frailty-Informed Care™ expanded with more grants and Perley Health Foundation donations. The Clinics – The Care Clinic, footcare and dental care - achieved a notable surplus through cost management and revenue growth. Ancillary operations' – food, parking solar panels and interest – remained a key contributor but experienced declines due to lower investment income and non-resident food service.
Despite the overall deficit, Perley Health strengthened its net asset position and remains committed to expanding successful programs while adapting to ongoing cost pressures.
Transforming Care for Seniors and Veterans
Notes for an address by
Margaret Tansey, Chair, Board of Directors, Perley Health
to Annual General Meeting
June 6, 2024
Lupton Hall, Perley Health
1750 Russell Road
Ottawa, ON
K1G 5 Z6
[Note: Check against delivery]
Introduction and Acknowledgements
80 years ago today, more than 14,000 Canadians landed on Juno Beach. Every day, and today especially, we honour the bravery and the contribution of those who changed the course of history during one of the best-known periods of conflict that led to the end of the Second World War.
Canada's population over 70 is projected to double in the next decade, straining healthcare and long-term care systems. Traditionally, families, private homes, or public care provided this support. However, with smaller families and fewer caregivers, the demand for long-term care will surge.
An initiative launched by the Perley Health team a few years ago reduced worsening pressure injuries by 52% among our residents. This success story is driven by our dedicated team, including Registered Nurse and Wound Care Specialist, Samantha Boulerice. We recognize the generous contribution of the Perley Foundation for donating funds for a unique camera that provides essential information that guides treatment.
- Advanced trivia nights;
- A lecture series;
- Documentary nights with group discussions; and
- Resident-led book clubs.
On the topics of food and dining, the feedback was clear. The Perley Health Quality Improvement Team and Resident Food Committee, a collaborative group representing residents, staff, volunteers, and families, are actively working on improvements.
- Enhancing the dining room atmosphere; and
- Menu consultations.
2023 Financial Highlights
In 2023, Perley Health maintained a steadfast commitment to quality care and resident safety. While encountering higher costs primarily attributed to Bill 124 retro payments, the long-term care operations remained financially balanced, supported by increased funding from the Ministry. Seniors housing profitability increased owing to more efficient cost management. The Creative Art Services and Community Services continued their services, enhancing their ability to promote resident well-being and engagement. The Center of Excellence experienced a notable uptick in external grants, fueling expanded research activities. The ancillary operations played a pivotal role in bolstering the financial position, generating substantial profits largely driven by investment gains. This increased profitability facilitated greater contributions to the village expansion project. Furthermore, the non-resident food services, parking facilities, and other ancillary services are extended or recovered from the COVID pandemic, enriching the overall care environment for our community. Looking ahead, we remain committed to navigating future challenges while continuing to prioritize excellence in care delivery and financial sustainability.
